This Returns Policy explains eligibility, timelines, and procedures for returns and exchanges for Lisa Chun Art. Last Updated: September 1, 2025.

Final Sale Items

Originals, Collage Reliquaries, Oracle Objects, Junk Journals, and Hand-Marbled Or Hand-Dyed Papers are final sale due to their unique, handmade nature.

Eligible Items

Prints And Cards - eligible for return or exchange within 7 days of delivery if unused and in original packaging.

How To Start A Return

Email within 7 days of delivery with your order number and reason. We will share the return address and next steps.

Return Conditions

Items must be unused, in original condition, and returned with all packaging. Returns that arrive used or damaged may not be accepted.

Exchanges

If stock is available, we can exchange eligible items of equal value. Otherwise, a refund will be issued per this policy.

Refunds

Approved refunds are issued to the original payment method. Original shipping is non-refundable. Processing times vary by payment provider.

Late Or Missing Refunds

If you haven’t received a refund, first check with your bank or card provider. Then contact us through the site if needed.

Damaged Or Incorrect Items

Email within 48 hours of delivery with your order number and photos. We will replace or refund as stock allows.

Gifts

If the item was marked as a gift and shipped directly to you, we can issue a store credit or exchange for eligible items.

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