OVERVIEW

This Shipping Policy explains timelines, carriers, rates, and related shipping details for orders from Lisa Chun Art. Last Updated: September 1, 2025.

SHIPPING POLICY

Processing Time

  • Prints And Cards - 2-4 business days

  • Hand-Marbled Or Hand-Dyed Papers - 3-5 business days

  • Originals, Collage Reliquaries, Oracle Objects, Junk Journals - 5-7 business days

Carriers And Rates

  • Domestic - USPS or UPS, automatically selected by size, weight, and destination.

  • International - Postal service or courier depending on size and location.

  • Tracking - A tracking email is sent when your order ships.

Rates And Estimates

  • Calculated at checkout by weight and destination.

  • Delivery windows shown at checkout are carrier estimates and are not guaranteed.

International Duties And Taxes

  • Buyers are responsible for VAT, duties, and customs fees on arrival.

Address Accuracy

  • Please double-check your shipping address at checkout. Mistyped addresses are the buyer's responsibility to re-ship.

Preorders And Backorders

  • If offered, ship dates are noted on the product page and in your confirmation email. Orders with both in-stock and preorder items may ship together unless otherwise stated.

Lost Packages

  • Marked 'Delivered' But Not Received - Check with household members and neighbors, then your local carrier. If not located within 3 business days, contact us and we can help start a trace.

  • In Transit With No Movement - We can assist with a claim after the carrier's lost-package window. Replacements depend on stock availability.

Damaged Shipments

  • If your parcel arrives damaged, email within 48 hours of delivery with photos of the packaging and item so we can help.

Contact

  • Questions about shipping - please see Help or write through the Contact page.